1300 791 501         admin@aussiehail.com.au
YOUR NATIONAL HAIL REPAIRER
HAS YOUR CAR BEEN DAMAGED BY HAIL?
We restore your car back to pre-damaged condition
QUALITY DENT REPAIRS
by our highly trained technicians
Is our goal, so your experience is always a positive one
QUALITY CUSTOMER SERVICE

WELCOME TO AUSSIE HAIL

Call 1300 791 501

Welcome to Aussie Hail Paintless Dent Repair

Aussie Hail was established in 2004 and is made up of Directors that each have over 18 years experience in Paintless Dent Repairs (PDR). Because of this, you can be confident that we are quoting your vehicle correctly and repairing it to the highest quality.

Complete Storm Managment

Aussie Hail is a complete storm management solution for your hail damaged vehicle. We offer a complete end to end service to restore your vehicle to pre-storm condition. We pride ourselves on our process of managing your claim through to completed repairs.

Our Affiliation with Major insurers

Aussie Hail has a national contract with IAG, one of the largest general insurance groups in Australia whose brands include NRMA Insurance, CGU Insurance, SGIO, Lumley Insurance and WFI. IAG provides a lifetime guarantee for the workmanship of repairs they authorise with us.

OUR REPAIR PROCESS

1. damage / claim

After making your hail claim with your insurer, if you have been allocated to Aussie Hail, your insurers claim staff will be able to book your vehicle in for an assessment and give you the relevant information. If they are unable to book your car in for an assessment, it usually due to Aussie Hail being in the process of finding a suitable site. If this is the case, Aussie Hail will be in contact with you within 48 hours of claim lodgement to arrange your assessment time. If you are uncertain how the assessment will occur, please contact your insurance provider or contact our friendly staff on 1300 791 501 or admin@aussiehail.com.au

2. ASSESSMENT

Your vehicle will be assessed at a designated repair centre by one of our highly qualified technicians. Once your vehicle has been assessed we will be able to provide you with repair details including repair viability and method of repairs. You will be advised of your assessment outcome and booked for a repair date. If your vehicle is deemed to be a total loss, we will inform you at the assessment and make arrangements with your insurer for the total loss to be processed.

3. REPAIRS

One of our highly qualified technicians will commence repairs to your vehicle. The method of repair will determine your repair times. Repairs completed by PDR (paintless dent repair) are processed within a week. Vehicles requiring conventional repair or a combination of PDR and conventional repair will take up to two weeks. Vehicles requiring weld on panels (ie: new roof) can take up to three weeks. We use all genuine parts supplied by your vehicle manufacturer to ensure a high quality result.

4. COLLECTION

Once repairs have been finished, we carry out a final quality assessment to ensure all repairs are completed to industry standards. Your vehicle will then be treated to a complementary wash and vacuum. We will contact you to advise your vehicle has been repaired and arrange payment of your excess (if applicable).

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CONGRATULATIONS

To the following people who are the winners of our gift cards in our monthly survey (May 2018)
P. Wild, C. Stevanovic & L. Iwikau

Testimonial

Aussie Hail PTY LTD is dedicated to the conservation of our Environment and as such everything we do is done with a view of minimising the impact that we as individuals and as a group have on the environment.  We do this through partnering with a Carbon Neutral business to assist us in minimising our impact on the environment, and reduce and offset greenhouse gas emissions.  By participating in this program we as a business are assisting in the reduction of soil salinity, sequester carbon, combat wind and water erosion, enhance biodiversity and restore habitat for our native animals. Further, we are creating employment opportunities, supporting local businesses in every state and this initiative will invariably contribute to increased rainfall. When you choose Aussie Hail PTY LTD to repair your vehicle, you also become a part of our vision to become a Greener Australia.